Privacy Policy

Who we are (Data Controller)

Vilram Digital (“we”, “us”, “our”) is the data controller for personal data processed via this website and our services.

This policy explains what we collect, why, how long we keep it, who we share it with, and your rights under GDPR (and similar laws).

Data we collect

• Contact & brief data: details you submit in forms (business name, city, niche, language, WhatsApp, timeline, budget, requested pages, notes).
• Communication data: messages sent via WhatsApp, email or phone.
• Usage data: pages visited, time on page, clicks, referring/exit pages, approximate location, device/browser metadata, anonymized IDs.
• Cookies & similar tech: used for analytics, performance, language preference, and fraud prevention.

How we use your data (Purposes & legal bases)

• Respond to your brief/contact requests (Art. 6(1)(b) GDPR — contract / pre-contract).
• Provide proposals, project delivery, and support (Art. 6(1)(b) — contract).
• Analytics and site improvement using Google Analytics and SEO tools like Ahrefs or Semrush (Art. 6(1)(a) — consent; or 6(1)(f) — legitimate interests, where permitted).
• Security & fraud prevention (Art. 6(1)(f) — legitimate interests).
• Legal/Tax compliance (Art. 6(1)(c) — legal obligation).

Analytics & third parties

We use the following processors to understand website performance and improve our services:

• Google Analytics (Google Ireland/LLC): cookies, IP truncation/region, pseudonymous identifiers. Opt-out via our cookie banner or your browser settings.
• Ahrefs: SEO analytics/crawling to measure traffic, backlinks, and keywords (primarily aggregates; limited personal data).
• Semrush: similar to Ahrefs for SEO/traffic analytics (primarily aggregates; limited personal data).
• WhatsApp: if you contact us, WhatsApp processes your phone number, profile info, and message content under its own terms.
• Hosting/CDN & server logs: basic logs (IP, user agent, timestamps) for security and troubleshooting.

These providers may process data in the EU/EEA and/or transfer it outside the EEA with appropriate safeguards (e.g., Standard Contractual Clauses).

Cookies

We use:

• Strictly necessary: language selection, security, session; no consent required.
• Analytics: GA & SEO tooling; requires consent in some jurisdictions.
• Functional: remembering preferences (e.g., your selected language).

You can manage consent via our cookie banner, change browser settings, or clear cookies at any time. See your browser’s help for controls.

Data sharing

We share data only with trusted processors (hosting, analytics, communications) under data processing agreements, and with authorities if required by law. We don’t sell personal data.

International transfers

Where data leaves the EEA, we rely on lawful transfer mechanisms such as adequacy decisions and Standard Contractual Clauses, plus supplementary safeguards where appropriate.

Retention

• Briefs & proposals: typically 12–24 months from last contact (or upon your request to delete), unless longer is needed for legal claims.
• Project/accounting records: kept as required by law (often 5–10 years depending on jurisdiction).
• Analytics data: GA retention configured to the minimum practical period (e.g., 14 months), aggregated thereafter.

Your rights (GDPR)

• Access to your personal data.
• Rectification of inaccurate data.
• Erasure (“right to be forgotten”).
• Restriction of processing.
• Portability of data you provided to us.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.

To exercise your rights, email vilram.digital@gmail.com or WhatsApp us at +34 643 756 009. You also have the right to lodge a complaint with your local supervisory authority (e.g., AEPD in Spain).

Security

We use appropriate technical and organizational measures (encryption in transit, least-privilege access, backups, monitoring). No method is 100% secure, but we continuously improve our safeguards.

Children

Our services are not directed to children under 16. If you believe a child has provided us personal data, contact us and we will take appropriate steps.

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date at the top and, when required, request consent again for cookies.

Contact

Questions or requests? Email vilram.digital@gmail.com or message WhatsApp.